IT Support Services

We offer a variety of different IT services and solutions to our clients, which may involve ongoing support contracts or one-off callouts. Please do not hesitate to contact us if you have any questions or if you would like to arrange a no-obligation free consultation to evaluate your technology needs.

Call us if you have any questions on 1300 737 205

Software

Software

Your software not working the way it is supposed to? Virus or spyware trouble? Need help installing an application? [+]
We can:
  • Troubleshoot application configuration,
  • Perform virus removal, software recovery services,
  • Protect your system with Antivirus and Spyware removal software,
  • Install and configure software applications,
  • Configure drivers and applications for Printers, Scanners, Cameras, Mobile Devices,
  • Install or Upgrade Office Products, including Word, Excel, PowerPoint,
  • Install or Reinstall Operating Systems, both Windows, Mac OS X,
  • Assist software procurement.
Hardware

Hardware

Computer not turning on? Hard drive crashed? Intermittent system freezes? [+]
We can:
  • Identify underlying hardware issues,
  • Recommend and perform appropriate component replacement,
  • Assist with data recovery,
  • Assist with hardware procurement.
Networking & Internet

Networking & Internet

Need help setting up your network? Experiencing connectivity problems? Need help with file-sharing? [+]
We can:
  • Setup your office network,
  • Allow sharing of documents across your network,
  • Configure your ADSL or broadband modem,
  • Connect computers or laptops to your network,
  • Liaise with your ISP or Web Hosting on your behalf to resolve outstanding issues.
Cloud Solutions

Cloud Solutions

Looking to reduce your capital expenditure and IT costs? Software as a service (SaaS) is a great way to improve business efficiency. [+]
We can:
  • Determine appropriate services for your business,
  • Provide migration pllanning and execution,
  • Support Google Apps, Microsoft Office 360, and Microsoft Web Apps.
Servers

Servers

Issues with your Microsoft Small Business or Apple X server? Microsoft Exchange problems? Outgrown your standalone workstations? [+]
We can:
  • Install and configure File servers, Email servers and Web servers,
  • Setup Server backup,
  • Assist with user configuration & security.
Printers & Scanners

Printers & Scanners

Printers are great when they work, we can make sure they do. [+]
We can:
  • Setup a personal or network printer & scanners,
  • Troubleshoot printer & scanner issues,
  • Procure printer consumables.
Mobile Devices

Mobile Devices

Need advice on which mobile devices are best for your business? Want help configuring your new Blackberry, iPhone, iPad or Android mobile? [+]
We can:
  • Connect your device to your workstation or laptop,
  • Setup calendar, contact and email synchronisation,
  • Troubleshoot connectivity issues,
  • Setup Mobile device backup.
Security & Backup

Security & Backup

Worried about network security? Want to ensure your data is safe in the event of hardware failure or theft? [+]
We can:
  • Setup Workstations, Laptops, Mobile Devices and Server backups,
  • Off-site backup solutions,
  • Develop disaster recovery plan,
  • Configure network and personal firewalls,
  • Install antivirus software.
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